General terms:
* Mitigation: This word emphasizes reducing the severity of something.
* Alleviation: This emphasizes making something easier to bear.
* Substitution: This is a more neutral term that simply indicates replacing one thing with another.
* Softening: This implies making something less intense or harsh.
* Moderation: This indicates using a less extreme option.
More specific terms:
* Euphemism: This is a milder word or phrase used to replace a harsher one, often to avoid offending people.
* Politeness: This describes using respectful language and avoiding harshness.
* Diplomacy: This emphasizes using tact and discretion in communication to avoid conflict.
* Compromise: This suggests finding a solution that satisfies both parties without being too harsh on either side.
Example:
* Instead of saying "The project failed miserably," you could say "The project faced some challenges." This is an example of using a euphemism to soften the blow.
The best word or phrase to use will depend on the specific situation and the desired effect.